Terms of Service
Last updated: 2026-07-16
1. Nature of the Service and Disclaimer
PetTriage (the "Service") provides informational health-status analysis based on photos of a companion animal's skin or body shape. The Service does not replace veterinary diagnosis, prescription, or treatment, and AI analysis results do not guarantee the condition of any individual companion animal. Final decisions and treatment must always be made in consultation with a veterinarian.
If emergency symptoms occur (including difficulty breathing, persistent vomiting or diarrhea, or reduced consciousness), you must immediately visit a 24-hour veterinary emergency hospital.
To the extent permitted by applicable law, the operator limits liability for delayed veterinary visits, misdiagnosis, indirect damages, or similar losses arising from use of the Service.
2. Data and API Sources
2-1. AI Training Data
This AI model and Service were developed using AI-Hub datasets, including 반려동물 피부질환 진단을 위한 AI 학습용 데이터, 반려견 성장 및 질병관련 말뭉치, which are outputs of the AI data construction program of 한국지능정보사회진흥원(NIA). In accordance with the AI-Hub Terms of Use, we do not redistribute or sell the original training or corpus data. The Service provides only inference results from an AI model trained on that data and PetGpt informational Q&A (search and quotation of derivative reference text). Extracting, decrypting, reverse engineering, or reusing the AI model, encrypted model bundles, native analysis modules, or preprocessing and postprocessing logic included in the Service—or using them for another service, product, or automated bulk analysis—is prohibited. The operator may apply technical blocks, account or subscription restrictions, and legal measures against such unauthorized use.
2-2. Public Data (Nearby Facilities)
Information on nearby animal hospitals, pharmacies, grooming businesses, and boarding/training facilities is obtained through the Korean Public Data Portal Ministry of the Interior and Safety Animal Licensing Open APIs (동물병원 조회서비스, 동물약국 조회서비스, 동물미용업 조회서비스, 동물위탁관리업 조회서비스). Licensing and operating status displayed in the Service are based on public data and may differ from actual operating status.
3. Paid Subscriptions and Refunds
3-1. Subscription Products
Plus and Pro are offered as automatically renewing monthly and annual subscriptions through the App Store and Google Play. Subscriptions are linked to the account used for payment and are available after sign-in.
3-2. Automatic Renewal and Cancellation
Unless cancelled at least 24 hours before the end of the current subscription period, your subscription will automatically renew under the same terms and the renewal fee will be charged. You can cancel directly in iOS Settings → Apple Account → Subscriptions, or Android Google Play → Payments & subscriptions. After cancellation, you may continue using the Service for the remainder of the period already paid for.
3-3. Refunds
Payments and refunds are handled under the payment policies of Apple App Store and Google Play. The operator cannot directly cancel or refund a payment. On iOS, use Report a Problem to select the purchase and report a problem. On Android, go to Google Play → Order history → Request a refund.
3-4. Limitations on Withdrawal
Subscriptions provide and enable use of digital features immediately after payment, including unlimited records, ad-free Pro access, and cloud services. Under Korea's Act on the Consumer Protection in Electronic Commerce, digital content for which use has already begun may be excluded from withdrawal. You may nevertheless request a refund under the applicable store refund policy.
4. Business Information
- Business name:
- 페어런팅나우
- Address:
- 인천광역시 검단구 고산후로305
- Business registration number:
- 890-14-02558
- Mail-order sales registration number:
- Registration pending